Frequent Asked Questions

If you still have questions, please contact us here.

Shipping Information

We offer a variety of shipping options, including standard, expedited, and express delivery. During checkout, you can select your preferred shipping method based on your location and desired delivery time.

Delivery times depend on the shipping method selected and your location. Standard shipping typically takes 5-7 business days, while expedited and express options can deliver your order within 1-3 business days. You’ll receive a tracking number once your order is shipped, so you can monitor its progress.

Payment

We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can also pay via PayPal or Apple Pay for added convenience and security. 

Yes, shopping on buyrhombus.com is safe and secure. We use advanced encryption technologies and follow industry best practices to ensure your personal and payment information is protected at all times.

Orders & Returns

To place an order, browse our product catalog and add your desired items to the cart. When you’re ready to checkout, follow the on-screen instructions to enter your shipping and payment details, then review and submit your order.

No, you don’t need an account to place an order. However, creating an account allows you to save your shipping information, view order history, and track your orders easily.

If you need to return a product, please contact us here. You’ll need your order number and the email address used for the purchase to initiate the return process. We strive to make returns as simple and hassle-free as possible.

Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number on our Track Order page or directly with the shipping carrier to see the current status and estimated delivery date of your shipment.